Welcome to Modern Elevators!

At Modern Elevators, accessible at *https://modern-elevators.com*, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.

1. Data We Collect

When you visit or interact with our website, we may collect the following types of data:

• a) Personal Data Provided by You:
  
  • Name, email address, phone number, and other details submitted through our *Contact Form*.
  • Information you provide when requesting quotes, consultations, or project details.
• b) Automatically Collected Data:
  
  • Your IP address, browser type, device type, and pages visited, collected via analytics tools (e.g., Google Analytics).
  • Cookies and similar technologies to enhance your browsing experience (see Section 7 below).
• c) Other Types of Data:
  
  • Any additional information provided through email correspondence or phone communication with our team.

2. How We Use Your Data

We process your data for the following purposes:

• *Responding to inquiries*: To answer questions or provide quotes submitted via the website.
• *Service delivery*: To offer design, installation, repair, and maintenance services.
• *Improving website performance*: Using analytics to monitor traffic and user behavior to enhance user experience.
• *Legal compliance*: To comply with legal obligations, such as recordkeeping and contractual purposes.

We will not use your personal data for purposes other than those stated above without seeking your consent.

3. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

• *Consent*: When you voluntarily provide data through forms or cookies.
• *Legitimate Interests*: To improve our services, respond to your requests, and secure our website.
• *Legal Obligations*: For recordkeeping and compliance with applicable laws.

4. Sharing Your Data

We do not sell, rent, or trade your personal data. However, we may share data with trusted third parties for the purposes mentioned above, such as:

• *Analytics providers*: To analyze website performance and improve user experience (e.g., Google Analytics).
• *Hosting providers*: To securely host and manage the website.
• *Professional service providers*: To assist with marketing, customer service, or IT support.

All third parties are required to protect your data and comply with GDPR regulations.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, we securely delete or anonymize your data.

6. Your Data Protection Rights

Under GDPR, you have the following rights:

• *Access*: Request a copy of the personal data we hold about you. *Correction*: Ask us to correct any inaccuracies in your data.
• *Deletion*: Request the deletion of your data (where applicable).
• *Restriction*: Restrict processing of your data in certain circumstances.
• *Portability*: Request a copy of your data in a portable format.
• *Objection*: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at *[email@example.com]* (replace with your business email).

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small files stored on your device that allow us to recognize your browser and remember preferences.

Types of Cookies We Use:

• *Essential Cookies*: Necessary for the website to function properly.
• *Performance Cookies*: Help us understand how visitors interact with the site.
• *Functional Cookies*: Enhance functionality and personalization.

By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

8. Security of Your Data

We use industry-standard security measures to protect your data, including:

• SSL encryption to secure data transmission.
• Secure hosting environments.
• Regular monitoring for vulnerabilities and breaches.

While we take these measures seriously, no method of transmission or storage is 100% secure.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Updated versions will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: elevator@yagroup.ae.
• Phone: + 971 (4) 257 7766.
• Address: Al Bayt Al Asri Lifts & Escalators Contracting L.L.C, P.O.Box 11342, Dubai, UAE

*Last Updated*: 25/01/2025